Accessing our Services

Our clients come to us in a variety of ways including

  • Referral by a General Practitioner or other Medical Practitioner including Paediatrician or Psychiatrist
  • As a private client without a referral. You can simply ring and make an appointment
  • Referral from your employer (Employee Assistance Scheme) or an Insurance Company (Workers Compensation)
  • Referrals from a Solicitor or Barrister
  • Referral from an agency such as DoCS, Children’s Court, Victims’ Compensation Tribunal.

It is important that when you call to make your first appointment that you tell us how you have been referred, or if you are a private client, so we can discuss the appropriate fees with you. A brief description of some of the options available follows.

GP Referrals

  • Medicare: Your GP can refer you for up to 12 sessions of counselling in a 12 month period. You pay for each session and then claim the rebate from Medicare. Paediatricians and Psychiatrists can also make referrals under this Medicare scheme. Discuss this option with your GP, Paediatrician or Psychiatrist.
  • Medicare Plus/Shared Care: Under certain circumstances your GP may refer you to us under item numbers covered by the Health Insurance Commission.  Under these circumstances you will be able to claim for part of our fees under Medicare.
  • Private Health Insurance: We are authorised Psychological Service Providers with a large number of Private Health Insurance companies that provide rebates for Psychology under their Ancilliary Cover. Check with your Health Insurance company for details.

Make an Appointment without a Referral

We welcome private clients.  We are authorised Psychological Service Providers with a large number of Private Health Insurance companies that provide rebates under their ancilliary cover. Check with your Health Insurance company for details.

Referrals from Agencies, Employers and Insurance Companies

Generally under these circumstances our services are paid for by the referring agency/company.  If you come to see us in relation to a Workers Compensation issue that has not been approved and a claim number provided then you will be treated as a private client until such time as approval has been given by your Insurer.

Referral from a Solicitor or Barrister

These referrals generally require assessments and reports to undertaken. Under most circumstances these will be paid for by you.